1. Subscription Term and Renewal:
Termination by Subscriber:
You may terminate your subscription at any time by providing written notice to Bright Medical Wellness, LLC at least 30 days prior to the desired termination date. Such notice must be sent to the designated email address (info@brightmedicalwellness.wp59.qa.internal.searchatlas.com) or through by calling 952-592-3712
If you choose to terminate your subscription before the completion of the current term, and the notice period has not been fully observed, you will be responsible for an early termination fee equal to the cost of the last month’s subscription fee of the term. This fee will be billed to your account and must be paid by the end of the notice period.
Termination by Bright Medical Wellness, LLC:
Bright Medical Wellness, LLC reserves the right to terminate your subscription at any time for any reason with a 30-day written notice to you. If Bright Medical Wellness,LLC terminates the agreement without cause, you will not be required to pay the last month’s subscription fee.
Upon termination, all rights and obligations of both parties under this agreement will immediately cease, and you will no longer have access to the service from the end of your current billing cycle. Any outstanding balance on your account becomes immediately due and payable.
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2.Refund Policy:
In the event of termination, Bright Medical Wellness, LLC will not refund any amounts previously paid for the subscription, except as expressly provided in these terms.
Medication Reactions and Refunds
Each individual may react differently to the medications provided by Bright Medical Wellness, LLC. Side effects, which may vary in type and severity, are an expected possibility and do not qualify for any refund or chargeback under our refund policy. By subscribing, you acknowledge the inherent variability in medication response and agree that side effects are not valid grounds for refund claims.
Payment Obligations for Bi-Weekly Plans
For subscribers on bi-weekly payment plans, all scheduled payments must be completed in full for the month in which the subscription is active. Additionally, termination of the subscription requires compliance with the 30-day written notice policy. Failure to provide this notice does not waive the obligation to pay the remaining balance for the month nor any applicable early termination fees as outlined in the Subscription Term and Renewal section.
3. GLP-1 Prescription Policy:
Medication Refill Requests
For patients prescribed GLP-1 medications, refill requests will be initiated on the third (3rd) weekly dose of the current month’s prescription. This process ensures the provider has sufficient time to review and approve or disapprove the prescription for the following month.
Payment Collection
Payment for the next month of service will be collected on the anniversary date of the subscription sign up. Medications will not be dispensed or shipped until payment is successfully received, this policy applies to all monthly plans.
Missed Refill Requests
Subscription Termination
If a refill request is not responded to and payment is not received by the seventh (7th) day of the new month, the subscription will be subject to a cancellation fee and will be terminated. The cancellation fee will be applied in accordance with the early termination terms outlined elsewhere in this policy.
Responsibility for Missed Doses
Bright Medical Wellness is not responsible for any missed doses due to delayed refill requests, non-payment, or any circumstances beyond our control.
4. Unpaid Balances & Debt Collection
Bright Medical Wellness values clear and respectful communication with all patients regarding outstanding balances. In accordance with Minnesota state law, we make reasonable attempts to contact patients to resolve unpaid balances.
If we are unable to reach you after three (3) documented attempts to communicate regarding your outstanding balance—via phone, email, or postal mail—and we receive no response, Bright Medical Wellness reserves the right to refer your account to a debt collection agency.
This collection referral is in compliance with Minnesota statutes governing debt collection, including the Fair Debt Collection Practices Act and Minnesota Statutes Chapter 332. During the collection process, you have rights including disputing the debt and requesting validation as required by law.
Please note:
– We will not deny you medically necessary care due to unpaid balances.
– You have the right to communicate with us at any time to arrange payment plans or discuss your balance.
– If your account is referred to a collection agency, that agency will be required to provide you written notice of your debt and your rights under federal and state laws.
By receiving services from Bright Medical Wellness, you acknowledge and agree to these terms regarding communication attempts and the potential referral of unpaid balances to collections.
5. Update to Terms & Conditions
Bright Medical Wellness reserves the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any such changes will be effective immediately upon posting the revised Terms and Conditions on our website.
It is the responsibility of the patient to review these Terms and Conditions periodically. Continued use of our services after any modifications constitutes acceptance of the updated terms.
If there are any material changes, Bright Medical Wellness may notify patients through available communication channels, but failure to receive such notice will not affect the applicability of the updated Terms and Conditions.